RETURN OF GOODS

The customer has the right to withdraw from the contract within 14 days of receipt of the ordered goods and exchange or return the saleable goods.

RETURN CONDITIONS:


The goods may be tried on and inspected to ensure their suitability or non-suitability, but during the testing process, minimal impact on the goods and their packaging must be ensured. NB! Testing means equivalent use as is customary in retail establishments before making a purchase.


The returned product must be in its original packaging, with original markings and in the same completeness as when it was delivered to the Customer. Goods that arrive in parts in the packaging of the Customer must also be returned in parts and packaged in the same way as when the goods were delivered to the Customer.


If the packaging of the goods can be opened without damaging the packaging, the Customer undertakes to open the packaging in this way. Items installed on the goods to protect the condition of the goods (e.g. protective films) that do not prevent the goods from being tried on and inspected must not be removed when returning the goods. If the packaging cannot be opened without breaking/damaging, the consumer is not responsible for the damaged packaging.


If the original packaging of the goods is damaged or if the use of the goods during the trial period exceeds the reasonable extent necessary to familiarize yourself with the goods or if the returned goods are not in a similar condition to new similar goods, Ecocruiser has the right to unilaterally deduct compensation corresponding to the decrease in the value of the goods from the amount to be returned to the Customer.


The amount of compensation is determined based on the extent of the possible decrease in the value of the returned goods and the Customer will be notified of the amount of compensation as soon as possible after determining the amount of compensation.

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You can also pay for the order in installments or in 3 equal parts. Additional costs and contract fees 0€!